Provide your state name for embroidery and I will put the state map under the state you choose. If you want to put another state map, please let me know in the personalization section.
Our maximum embroidery area is 11.5"W X 6.5"H. I will try to use the space effectively.
Please don't forget to select your thread colors for state and state map. You can choose different thread colors.
Our maximum embroidery area is 11.5"W X 6.5"H. I will try to use the space effectively.
Your state WILL BE copied and pasted to program. Therefore, you have to make sure of everything about your order. DON'T include COMMA or DOT if there is no comma or dot in your city name.
If you have any question, please send me a message.
These are custom made items and cannot be returned or refunded.
✅ CARE INSTRUCTION
✱ To keep your sweatshirt in top condition, please wash it inside out.
✱ For best results, lay the sweatshirt flat to dry, avoiding direct sunlight or high heat.
✱ To maintain the integrity of the embroidery, please avoid using bleach or ironing directly on the design.
✱ Dry cleaning is not recommended for this sweatshirt.
✅ SHIPPING INFO
We understand how important it is for you to receive your new embroidered sweatshirt as soon as possible. That's why we offer a fast and reliable shipping service that guarantees your order will be processed and shipped within 3-5 business days. We usually ship the products as soon as possible and in most cases, it will be shipped faster than 3 days. Please note that this time frame may be affected by factors such as holidays, inclement weather, or other unforeseen circumstances. We will always do our best to get your order to you as quickly as possible.
Our embroidered sweatshirts are shipped from Houston, TX. We are happy to offer free shipping on all orders within the United States. Please note that the seller is not responsible for any lost or stolen packages, once the package is shipped out, it is the responsibility of the shipping carrier.
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.